ROTARY PEELED VENEER

At Kornbest, our primary focus is on delivering top-quality birch veneers to meet the diverse needs of our clients. We offer veneers with the following specifications:

  • Machinery: Available in both Spindle and Spindleless options
  • Thickness: From 0.5 mm to 3.6 mm
  • Length: From 800 mm to 2700 mm
  • Width: From 600 mm to 2750 mm

We are committed to sustainability and quality. Currently, we provide PEFC certified veneers. For more details, you can download our certifications here:

PRODUCTS MADE BY OUR CLIENTS

BIRCH PLYWOOD

QUALITY CONTROL

At Kornbest, quality control is an integral part of our production process. We have established a robust system to ensure that our products consistently meet the required standards. Here’s how we maintain quality:

Production Monitoring Process

Quality is controlled throughout the production process:

  • Machine operators are trained to inspect the thickness and dimensions of their own work. Sorting staff must pass grading exams before starting work, and their working IDs are recorded on pallets for accountability.

  • Each workshop is supervised by a Production Team Leader, who ensures that any deviations or issues in the production process are promptly identified and addressed.

Daily Quality Checks

A designated Quality Controller conducts daily inspections:

  • Samples are taken from wet veneer pallets to test thickness and dimensions for accuracy.

  • Pallets are randomly selected to inspect the dry veneer grading percentage, and data is recorded to ensure compliance with the standards agreed upon with customers.

  • Any defects, such as short lengths, curved edges, or lower grading, are immediately reported to the Production Team Leader for corrective action.

Final Pre-Loading Inspection

Before loading, logistics staff perform a final inspection to confirm that product specifications and volumes meet customer requirements.

CLAIM PROCEDURE

We highly value our clients’ satisfaction and are committed to addressing any quality issues promptly and efficiently. To help us resolve any concerns effectively, we kindly ask for the following information:

Reporting Timeline

Quality-related claims are required to be reported within 7 days of receiving the products.

 

A: Documentation for Volume Issues

Submit the label of the problematic pallet(s) along with the invoice. This is crucial, as the label identifies the person responsible for the pallet.

Provide detailed data indicating whether the issue affects multiple pallets or the entire shipment.

 

B: Documentation for Quality Issues (e.g., Lower Grading or Defects)

In addition to the invoice and pallet label, please include all photos or videos that clearly illustrate the problem.

 

Resolution Timeline

Once we receive the necessary information, we are committed to providing a solution within 3 working days. Solutions will be communicated via phone or in written format, depending on the client’s preference.

We strive to deliver excellence in every product. Your collaboration and detailed feedback enable us to improve continually and ensure your satisfaction. Together, we can maintain the highest quality standards.

 


FREQUENTLY ASKED QUESTIONS

  • All logs processed in our Latvian factory are sourced from Latvia with clear traceability.
  • Log tracking documents can be provided upon request, with confidential information covered.
  • Production Techniques:
    • Spindle Material: Produced from rotary cutting with fixed ends, resulting in a larger wood core (usually around 15cm).
    • Spindleless Material: Produced from rotary cutting without fixed ends, resulting in a smaller wood core (around 3cm).
  • Usage:
    • Spindle Material: Typically used for face and base veneer for plywood, and face veneer for flooring.
    • Spindleless Material: Generally used for core veneer or filmed plywood.
  • Quality:
    • Spindle Material: Smooth surface with minimal grain burrs and good thickness uniformity.
    • Spindleless Material: May have roller marks and visible grain burrs.
  • Our internal grading standard is available for download in the attached link. [DOWNLOAD GRADING STANDARD]
  • We can accommodate special standards with an extra sorting fee, such as arranging pallets as ABC/D or AB/CD.